Disruptive Thoughts - Latest Comments in Choice. Too Much A Negative Thing? (A Book Review).

Re: Choice. Too Much A Negative Thing? (A Book Review).

Fraser — Mon, 15 Jan 2007 08:02:19 -0000

It's definitely a difficult balance to obtain. It's even more difficult when you consider that the early-adopters of the technology may require (/desire) a different degree of freedom than the majority.

Re: Choice. Too Much A Negative Thing? (A Book Review).

Fraser — Mon, 15 Jan 2007 07:02:19 -0000

Re: Choice. Too Much A Negative Thing? (A Book Review).

Leigh — Mon, 15 Jan 2007 06:15:20 -0000

Interestingly enough, while customers complain about too much choice, they equally complain about not getting exactly what they want when they want it. As my friend Peter likes to say, the empowered digital consumer is a schizophrenic kid in a self-serve candy store (his description gets even better after that but too long to post here). It's definately hard to find the right balance. If your not careful, you quickly become 'unfocused' rather than "customer focused".

Re: Choice. Too Much A Negative Thing? (A Book Review).

Leigh — Mon, 15 Jan 2007 05:15:20 -0000

Re: Choice. Too Much A Negative Thing? (A Book Review).

nate archer — Sun, 14 Jan 2007 23:18:32 -0000

Thanks for the shout out fraser! I got the book for X-mas and have yet to start it. I may have to now.

Re: Choice. Too Much A Negative Thing? (A Book Review).

nate archer — Sun, 14 Jan 2007 22:18:32 -0000

Thanks for the shout out fraser! I got the book for X-mas and have yet to start it. I may have to now.